We love speaking with our customers! The best way to reach us is by email at hww@myc.org.

We also have a phone but as a seasonal business, we only answer it from May until October. The best hours to reach us are 3 to 6 pm (our work day starts at 3 pm). 646-787-6726. If we are not able to pick up, please email or leave a message so we can get back to you.

Weather Questions?

We always open for our customers, even if the weather is not perfect. Our upper deck is covered and our downstairs is fully enclosed. In the rare occurrence of a hurricane or other major storm, we may have to close and if we do, then we inform you in advance by email. Like a baseball game, our tickets are non-refundable. You can reschedule a ticket up to 5 days in advance for a $10 processing fee. After that, tickets cannot be rescheduled but you can give your ticket to another person.